Frequently Asked Questions
General System Questions
Section titled “General System Questions”What types of information can I search for?
Section titled “What types of information can I search for?”A: The system integrates multiple sources:
- Real-time web search: News, current events, post-2023 information
- Gebesa knowledge base: Ergonomics, wellness, productivity, technical support
- Uploaded documents: Files you upload during the session
- Contextual knowledge: Information adapted to your specific situation
Does web search have access to all of the internet?
Section titled “Does web search have access to all of the internet?”A: No, the system accesses main public sources with quality and relevance filters. It prioritizes:
- Reliable and verified sources
- Updated and accurate information
- Content relevant for professional queries
- Multiple perspectives when appropriate
How up-to-date is the knowledge base?
Section titled “How up-to-date is the knowledge base?”A: The knowledge base is regularly updated with:
- Latest scientific research
- Emerging best practices
- Developments in ergonomics and wellness
- User feedback and experiences
- New products and technologies
Can I search in different languages?
Section titled “Can I search in different languages?”A: Yes, the system can:
- Search information in multiple languages
- Translate results when necessary
- Access international sources
- Provide diverse cultural perspectives
Privacy and Security
Section titled “Privacy and Security”Are my searches saved?
Section titled “Are my searches saved?”A: During the active session:
- History is maintained to improve results
- Context is preserved for continuity
- Information helps personalize responses
- When the session ends, personal information is not retained
Is it safe to share personal information?
Section titled “Is it safe to share personal information?”A: The system is designed to:
- Process information securely
- Not share data between sessions
- Maintain query confidentiality
- Avoid sharing highly sensitive information like detailed medical data or confidential corporate information
Can I delete my search history?
Section titled “Can I delete my search history?”A: History only exists during the active session. When starting a new conversation, you begin with a clean state.
Search Functionalities
Section titled “Search Functionalities”How do I get better results?
Section titled “How do I get better results?”A: To optimize results:
- Be specific but not restrictive: Include relevant context
- Specify your purpose: What do you need the information for?
- Provide personal context: Your role, situation, limitations
- Use precise terms: Technical terminology when you know it
- One query, one objective: Focus on one question at a time
Can I make very technical queries?
Section titled “Can I make very technical queries?”A: Yes, the system handles queries from basic to highly specialized:
- Basic: “What is ergonomics?”
- Intermediate: “How to configure my workstation?”
- Advanced: “Biomechanical analysis of prolonged sitting position”
- Expert: “Ergonomic evaluation protocol for specific musculoskeletal disorders”
How do I handle contradictory information?
Section titled “How do I handle contradictory information?”A: When you find contradictions:
- Request clarification: “Why is there contradictory information?”
- Look for consensus: “What’s the most accepted opinion?”
- Consider context: “Are both approaches valid in different situations?”
- Verify sources: “Which sources are more reliable?”
Documents and Files
Section titled “Documents and Files”What types of documents can I upload?
Section titled “What types of documents can I upload?”A: The system supports:
- PDFs: Documents, manuals, reports
- Word: .doc and .docx files
- Excel: Spreadsheets and data
- PowerPoint: Presentations
- Text: .txt, .md, .csv files
- Images: With text (using OCR)
How long do my documents remain available?
Section titled “How long do my documents remain available?”A: Documents are available throughout the entire active session. When starting a new session, you need to reload files.
Can I export search results?
Section titled “Can I export search results?”A: Yes, you can request:
- Summaries in text format
- Organized lists and checklists
- Personalized guides and documentation
- Presentations based on found information
Technical Support
Section titled “Technical Support”How to search for help with Gebesa products?
Section titled “How to search for help with Gebesa products?”A: For technical support:
- Describe the specific problem: Exact symptoms
- Include product model: If you know it
- Mention error codes: If any
- Describe your situation: Usage, age, conditions
Examples:
- “Error E-01 on Ascend desk”
- “My desk won’t go up, makes noise when going down”
- “How to calibrate after changing location?”
Can I get specific manuals?
Section titled “Can I get specific manuals?”A: Yes, you can request:
- Installation manuals
- Maintenance guides
- Technical specifications
- Calibration procedures
- Warranty information
How to report problems with the search system?
Section titled “How to report problems with the search system?”A: If you experience problems:
- Describe what you were looking for: Your specific query
- Explain what you got: Result received
- Indicate what you expected: Desired result
- Ask for help: “How can I improve this search?”
Optimization and Best Practices
Section titled “Optimization and Best Practices”How do I learn to search better?
Section titled “How do I learn to search better?”A: To improve your skills:
- Experiment with different formulations
- Observe what types of questions work best
- Use meta-search commands: “How can I search better for information about [topic]?”
- Ask for feedback: “How can I improve my search technique?”
- Practice with real cases: Use current problems to learn
Can I customize the system for my needs?
Section titled “Can I customize the system for my needs?”A: While there are no saved settings, you can:
- Provide consistent context: Your role, industry, limitations
- Develop personal templates: Query structures that work for you
- Use learning commands: “Remember that I prefer [type of information]”
- Build on conversations: Refer to previous queries in the session
How often should I use the system?
Section titled “How often should I use the system?”A: Depends on your needs:
- Daily: For regular queries, tips, follow-up
- Weekly: For planning, progress review
- Per project: For specific research
- As needed: To solve specific problems
The key is integrating searches into your natural workflow.
Limitations and Considerations
Section titled “Limitations and Considerations”What can’t the system do?
Section titled “What can’t the system do?”A: The system cannot:
- Give medical diagnoses: Consult health professionals
- Make specific financial recommendations: Seek specialized advice
- Access proprietary information: Only public sources
- Remember between sessions: Each conversation starts clean
- Replace professional judgment: Information requires interpretation
When to seek additional professional help?
Section titled “When to seek additional professional help?”A: Seek professionals when:
- Persistent health problems: Pain, injuries, medical conditions
- Important financial decisions: Investments, insurance, pensions
- Complex implementations: Large organizational changes
- Serious technical problems: Specialized repairs
What to do if I can’t find the information I need?
Section titled “What to do if I can’t find the information I need?”A: If you don’t get useful results:
- Reformulate the query: Use different terms
- Broaden the scope: Make the search less specific
- Change the approach: Ask from a different perspective
- Divide the query: Separate into smaller questions
- Search for related terms: Similar or alternative concepts
- Ask for help: “How to search better for information about this?”
Tips for New Users
Section titled “Tips for New Users”Where do I start?
Section titled “Where do I start?”A: For new users:
- Define your main objective: What do you want to achieve?
- Make a simple query: Start with the basics
- Experiment with specificity: Add context gradually
- Explore different types: Try web searches, knowledge base
- Practice with real problems: Use current situations
What can I expect in my first searches?
Section titled “What can I expect in my first searches?”A: In the first interactions:
- Mutual adjustment: The system learns your style, you learn to formulate better
- Experimentation: Try different approaches
- Progressive refinement: Each search improves the next
- Discovery: You’ll find capabilities you didn’t know existed
Are there resources to learn more?
Section titled “Are there resources to learn more?”A: To deepen:
- Explore all guides: Each covers specific aspects
- Practice specific techniques: Implement one technique at a time
- Experiment with real cases: Use current problems to learn
- Request meta-information: “Teach me advanced techniques in [area]“
Questions About Results and Reliability
Section titled “Questions About Results and Reliability”How do I know if information is reliable?
Section titled “How do I know if information is reliable?”A: Evaluate information considering:
- Indicated source: Origin of information is provided
- Multiple sources: Different perspectives are contrasted
- Scientific consensus: Level of agreement is indicated
- Timeliness: Date and temporal relevance are mentioned
- Applicability: Your specific context is considered
Can I cite the information received?
Section titled “Can I cite the information received?”A: For academic or professional citations:
- Use original sources indicated in responses
- Verify information independently before citing
- Consider the system as a starting point for deeper research
- Don’t cite responses directly without additional verification
Support and Additional Help
Section titled “Support and Additional Help”How to get help if I have problems?
Section titled “How to get help if I have problems?”A: During the session you can:
- Request clarification: “I don’t understand this part”
- Ask for reformulation: “Explain this more simply”
- Request troubleshooting: “This search isn’t working”
- Ask for meta-help: “How to search better for information about this?”
Are there limits on the number of queries?
Section titled “Are there limits on the number of queries?”A: There are no strict limits, but consider:
- Quality over quantity: Well-formulated queries are more effective
- Patience for responses: Complex searches take more time
- Progressive construction: Use previous results to refine
Do you have a specific question that isn’t covered here? Don’t hesitate to ask directly - every query helps improve both your results and the system overall.